– Directly Provided Data: Name, email address, phone number, company, job title, and any other information you submit through forms, support requests, or contact.
– Service Data: Data generated through your use of our platforms, including user activity, login timestamps, and preferences.
– Device and Technical Data: IP address, browser type, operating system, referring URLs, device identifiers, and diagnostics.
– Cookies and Analytics: Usage data collected via cookies and tracking technologies (see Cookie Policy below).
– To deliver and improve our services.
– To communicate with you regarding support, product updates, security alerts, and news (if opted in).
– To fulfill contractual obligations and legal compliance.
– To enhance functionality and user experience through analytics and performance insights.
– With third-party service providers assisting in hosting, analytics, communications, or legal obligations.
– With integration partners only when necessary for service delivery and with proper contractual safeguards.
– When legally required, to comply with investigations or governmental requests.
We retain personal data only for as long as necessary to fulfill the purposes outlined or to comply with legal, regulatory, or contractual obligations.
Depending on your jurisdiction, you may have the right to:
– Access your personal data.
– Correct inaccurate or incomplete data.
– Request deletion (“right to be forgotten”).
– Object to or restrict processing.
– Request data portability.
To exercise these rights, contact us at: compliance@softwurk.tech
We implement robust technical and organizational security measures, including encryption, access controls, secure coding practices, and regular audits.
Your data may be processed in jurisdictions outside your country. We ensure adequate protection through contractual clauses and legal mechanisms such as the UK GDPR and EU SCCs.
We may periodically update this policy. Updates will be posted with a revised date at the top.
Contact: compliance@softwurk.tech
– Data minimization and purpose limitation.
– Secure and lawful processing.
– Contracts with all sub-processors.
– Timely breach notification.
– Transparency and data subject rights.
Email: compliance@softwurk.tech
We will respond within the legally required timeframe (usually 30 days).
Data Protection Officer
For compliance matters, contact our DPO: compliance@softwurk.tech