Service Smarter. Approve Faster. No Portals, No Friction
WurkOrder empowers service teams to manage work orders and customer interactions in one place—featuring real-time WhatsApp and email messaging with built-in quotes and approvals.
What is WurkOrder?
WurkOrder is a powerful work order and service management tool designed for teams that need to
communicate efficiently with both colleagues and customers. All communication happens in one place —
with direct WhatsApp and email messaging, no apps or logins required.
Repair Workshops
Effortless work order management for repair workshops—stay connected, stay efficient.
Insurance Service Desks
Smart, automated work order management for insurance service desks.
Technical Support Teams
Seamless work order management for technical support teams.
Check in jobs and diagnostics
Send real-time quotes and collect approvals
Track and update order statuses
Handle documentation and signatures
WurkOrder Tools to Make Work Easier
Integrations
Seamlessly connect WurkOrder to your existing CRM or client database
Select individual or multiple customers directly from your CRM to send WhatsApp/email notifications
No need to migrate data—extend your current workflows with real-time communication and order tracking
Request Tracking
Create and manage service jobs by type, device, or category
Custom status flows with timestamps
Customer and job metadata recorded at check-in
Unified Comms
Internal chat per order for team communication
Push selected messages to customers via WhatsApp or email
Replies go directly back into the order chat-fully synchronised
Quotes Hub
Generate custom quotes for additional work or parts
Send to customers via WhatsApp/email as approval links
Customers can approve, decline, or cancel work without logging in
File Management
Share documents and files directly within work order chat
Use case examples: insurance policy renewals, service reports, signatures
Role Access
Technician dashboards for active jobs
Manager views with audit logs, job stats, and quote status
Status-based task visibility and reminders
Manage internal workflows and external conversations—all in one place
Use WurkOrder and manage workflows easily.
What Makes WurkOrder Stand Out
AI-generated repair suggestions and quote drafts
Service catalogue linking to common work order types
SLA tracking and automated nudges for pending approvals
