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Let Our Bespoke AI LLMs Handle Call Quality Monitoring at Scale

Built exclusively for market research call centers using Forsta AI-powered transcription and QA automation, seamlessly integrated to support your Forsta environment.

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Get Started in Minutes!

Live in Minutes - No Setup Headaches

1

Enter Forsta API details

Securely connect your Forsta account. No project setup needed

2

Set Your Defaults

Choose your monitoring preferences: % of records, Projects, and QA form settings

3

Sit Back & Watch Your Dashboard Populate

Within moments, WurkSense auto-syncs your Forsta data and begins analyzing your calls

Why WurkSense?

WurkForce

  • Designed specifically for Forsta users no need to create agent or project accounts.
  • Simply enter your API credentials and WurkSense pulls in everything autonomously.
  • Live in minutes, not days or weeks.

Optimize workforce allocation with AI-powered forecasting that aligns staffing levels with demand in real time.

Monitor user performance live with intuitive dashboards and automated time tracking.

Keep your team connected with instant messaging, video conferencing, and company-wide announcements.

Foster a positive work environment with mood assessments, real-time wellness alerts, and gamified rewards.

Market Research Teams Using Forsta

WurkSense is purpose-built for MR call centers using Forsta, offering effortless integration, AI-powered quality insight, and total operational efficiency

Exclusive Forsta API

Exclusive Forsta API integration, No third-party setup required

Auto-sync Calls

Auto-syncs call recordings and response data, No human setup needed

Built-in Alignment

Built-in alignment between verbal data and survey input accuracy

QA Automation

QA automation that scales with your call volume.

Instant Access

Instant access and productivity without re-training your team

Forsta Support

Supports Forsta's mission of smarter, more compliant data collection

Feature Highlights

Icon Autonomous Mode
Icon Accuracy Checks
Icon Question-level QA
Icon Forsta-exclusive

Pricing Section

Simple. Transparent. Affordable.

WurkSense Plan

Monthly
Yearly
Lite Premium Enterprise
Environment & Integration FREE £500 £350 30% Off Contact Sales
Basic Module ✓ Not Applicable Not Applicable
Dedicated Instance ✗ ✓ ✓
Hosting ✓ ✓ ✓
Self Hosted ✗ Contact Sales ✓
Bespoke ✗ Contact Sales Contact Sales
Features — — —
Transcription (English /Stereo Only) £0.018 per minute £0.005 per minute (5 hours FREE per month) Contact Sales
Transcription (Translation / Mono) ✗ ✗ Contact Sales
Built-in AI Sentiment ✓ ✓ Contact Sales
Custom AI Sentiment ✗ ✓ Contact Sales
Question Level Verbatims ✗ ✓ Contact Sales
Forsta Verbatim Sync ✗ ✓ Contact Sales
Support Response Within 48Hrs Response Within 4Hrs Contact Sales
Email yes (within 48 Hrs) yes (within 4 Hrs) Contact Sales
Phone ✗ ✓ Contact Sales
Costing Examples (Monthly) — — —
1000Hrs of Call Recordings 1000x60x0.018 = £1080 1000x60x0.005 + £350 = £650 Contact Sales
200Hrs of Call Recordings 200x60x0.018 = £216 200x60x0.015 + £350 = £410 Contact Sales

How we compare against our Competitors

WurkSense Others
Azure
Speech		 DeepGram AssemblyAI OpenAI
Whisper		 AWS
Transcript		 Google
Speech-to-text
Cost* £0.005/min £0.002/min £0.009/min £0.006/min + Development £0.006/min + Development £0.004/min + Development £0.006/min + Development
Free Trial 10 Hrs - Each Month! 5 Hrs - One Off 5 Hrs - One Off 3 Hrs - One Off No 1 Hr - One Off 1 Hr - One Off
Dedicated UI for Market Research Yes No No No No No No
Self Serve Yes No No No No No No
Instant Setup Yes Requires Development Requires Development Requires Development Requires Development Requires Development Requires Development

WurkSense delivers full QA insight and automation

WurkSense delivers full QA insight and automation for a fraction of the cost of legacy systems built entirely on top of your Forsta setup.

Book a Live Demo Get Pricing Info

FAQ

Have any Query? We Got Answers

Yes. WurkSense is fully GDPR-compliant and operates within ISO 27001-accredited environments to ensure data security and privacy.

Absolutely. You can configure project-level thresholds and attach custom QA forms to each project individually.

Depending on your selected package, a trial period can be arranged. Please contact us to discuss options.

You’ll need to request API access from Forsta and provide supervisor credentials that enable WurkSense to sync project data, usernames, and access audio recordings for transcription.

Yes. While we offer an out-of-the-box template, you’re free to fully customise your own QA forms to match your internal benchmarks and compliance processes.

Yes, manual editing and additional checks can be added. We also offer a larger quality module for more advanced auditing needs—feel free to speak to us about upgrading.

See How WurkSense Can Cut QA Time by 75% Without Extra Setup!

Connect your Forsta account in under 2 minutes - no agent setup needed.

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